ADVICE FOR ARRESTEE SUPPORT CALLERS

Thanks so much for being part of this project! We think it's a really important role, to remind arrestees that we appreciate them and care about them, to allow them to debrief a little and tell their story, and to gain feedback on what the experience for them is like and where the holes are.

Tl;dr be a warm empathetic listener, be yourself, and take care of yourself in this work.

Our goal is to make the conversation succinct enough to fit into a ~15 minute phone call but as we are still testing, going longer for more information is super duper OK! Some have been around 30 mins in this testing phase.

Although there is an order to the questions, sometimes the person will add extra info which effectively answers the questions out of order. It's great to be familiar with the whole survey going in to the call so that you can jump around a bit with your data entry if that happens.

In general, keep your side of the chat to a minimum and listen empathetically. They might have lots to say, and we want to hear it! If they sound a little antsy or bored, do check in as to how they're going and whether they wish to continue.

And take breaks! It can be full on holding all this information and listening in a focussed way for 30 mins - it's tiring! Look after yourself, take breaks, only make as many calls per day as you feel comfortable with.

Thanks again!!

Love and rage, the UX Arrestee Support Project

PREAMBLE

Hi there, I’m X from the Arrestee Support team. We’re touching base with people who were involved in the XR action, particularly those who had an interaction with police. We’re doing follow-up calls now that usually take about 15mins, in collaboration with the XR Legal and Regen team. I understand that you may have had an interaction with the police? OK Have you got some time now to talk or can we reschedule?

How are you feeling?

So we’re collecting a bit of information from everyone we touch base with. I’ll be writing notes from our conversation. Your data will be held by a small and transparent group of activists in the arrestee support skills group. We will ask for your permission before we share this with Rob Stary and MALS.

This is also to make sure that you have the chance to debrief a bit and give any feedback you’d like to give.

INFO FOR ARRESTEES

Dates:

Legal Q&A 1: Thursday 14th 5pm,

Legal Q&A 2: Sunday 17th 11am. Both at Trades Hall Lv 4

First court date: 18th november

Rob stary: 8622 8200

Psychologists for a Safe Planet via Transform Psychology: 0439 917 204

Civil litigation (Flemington Kensington Community Legal Centre): 93764355

Arrestee Support phone: 0431319016

Arrestee Support email: imarcarresteesolidarity@protonmail.com

Mals: melbactivistlegal@gmail.com

Vals: 9418 5999

IMARC Arrestees Signal Chat: Do they want to be added? This is NOT for sharing sensitive information (i.e. about charges, details of arrests etc), but for arrestees to organise meeting up in person if they want. Yes, yes,

1. Are you ok to continue this conversation now? Check-in re: how much time they have, how much information they are willing to share, how they are feeling post-IMARC Blockade.
   1. Yes, happy to continue.
   2. No, that’s enough for now, would rather speak to: a member of the legal team in person; someone else; no-one, I’m fine; you but another time.
      1. Make a plan to catch up with them another time unless they do not wish to be involved anymore.
      2. If no, be sure to check-in gently with how they are going post-IMARC-Blockade, and if they’d like any emotional support.

PERSONAL INFORMATION

1. How would you like to be referred to?
   1. first, last, preferred pronoun
      1. Can be as simple as an initial or a username
   2. Potentially extra information like their coalition group. Not required, but helpful.
2. What is your preferred contact method?
   1. Email, Signal, phone number, post, interpretive service (eg for sign language, social worker, an esl interpreter etc.)
      1. Can be different for contacting legal, prototype feedback etc.
3. Did you speak with Arrestee Support already?
   1. Yes/no/maybe
      1. Did this include filling out an arrestee support form?
4. Are you of Aboriginal or Torres Strait Islander origin?
   1. Aboriginal/Torres strait/both/neither/prefer not to say

ONGOING LEGAL, MENTAL HEALTH AND FINANCIAL ASSISTANCE

1. Are you looking for legal assistance with fines, bail conditions, charges etc.?
   1. Yes/no.
      1. If yes, talk to rob stary (86228200)
      2. If yes, Mals:
      3. Civil suit details:
      4. Vals:
2. Are you interested in some further support from the arrestee support team?
   1. Yes/no.
      1. If yes, for well-being support, give them this number: 0439917204 (carol ride counsellor)

1. Are you interested in financial support from the Go Fund Me for legal costs?
   1. Yes/no.
      1. We will be in touch later about how to make this happen - bank accounts etc.
2. Other groups may wish to contact you, Are you OK with that?
   1. XR Legal/Regen/Arrestee Support? Yes/no
   2. Other XR groups (like Media)? Yes/no. Or, we will check with you before we do this
   3. External legal (like Melbourne Activist Legal Support (MALS)? Yes/no

INTERACTION WITH POLICE

1. What was your interaction with the police?
   1. Arrested? Fined? Magistrates? An altercation? Warned?
   2. No interaction but witnessed an interaction (eg arrestee support person, buddy or a bystander)
2. Which day did this interaction happen?
   1. Monday-Sunday
3. Have you written down your recollection of the day you interacted with police?
   1. Yes/no.
      1. We don’t need to see this record, although legal may wish to record a statement with you in future. Good to do this so that in future, if you are asked, you have a record.
4. What have you been charged with?
   1. E.g. obstructing an emergency services worker
      1. Make sure to collect all charges if there are several.
5. What is your understanding of your legal status now?
   1. E.g. waiting for a fine; have received a fine to pay; on bail with conditions; on bail with no conditions.
      1. Do you wish to contest this legal status?
      2. Do you wish to be contacted by legal for further discussion of and advice on this status?

FEEDBACK ON SUPPORT, TRAINING, & KNOWLEDGE

1. How was the short term support from arrestee support?
   1. Immediately after interaction/release
      1. Do you need any more immediate support?
2. How was the medium term support?
   1. now!
      1. Do you need any more immediate support?
3. How was the long term support?
   1. on-going
      1. What would you like going forward?
4. Do you feel like you were well-briefed before your interaction?
   1. Yes/no.
      1. What was helpful?
      2. How could it have been better?
5. Did you feel like you could talk to people (friends, family) about the possibility of having a police interaction beforehand?
   1. Yes/no.
      1. Why, and was this helpful?

ADDITIONAL COMMENTS

1. Anything else you would like to talk about or mention or suggest?
2. Before I let you go, I’d just like to check-in to see how you’re tracking. Before we began, you said you were feeling [??] - how are you feeling now?

FURTHER COMMENTS FROM INTERVIEWER

• How security conscious did the person seem? 1 being leaves their door unlocked, 5 being didn’t want to give any information to you at all?
• Any meta feedback to improve the questions etc?

SURVEY TOTAL PHONE TIME

~XX mins

QUESTIONS 1-13 TIME

~XX mins

OPTIONAL QUESTIONS 14-23 TIME

~XX mins

OVERALL GOAL PHONE TIME

~10 mins

STYLE GUIDE

1. ACTUAL QUESTION
   1. POSSIBLE ANSWERS
      1. GUIDANCE AND EXTENSION QUESTIONS

         -HORIZONTAL LINE TO GROUP QUESTION TYPES-